AR Specialist

The Supply RoomAshland, VA
23h$22 - $24Onsite

About The Position

The Accounts Receivable Specialist is responsible for contacting customers to collect current and past due balances.

Requirements

  • High school diploma, GED, or equivalent required.
  • Prior collections experience is required.
  • Maintain a high level of integrity and trust.
  • Excellent organizational skills and attention to detail.
  • Proficient PC skills using MS Office and other computer programs.
  • Excellent presentation, listening, verbal, and written communication skills.
  • Able to work independently and/or collaboratively within a team – willing to roll up your sleeves and help the team get work done.
  • Manage and organize time to meet objectives and deadlines.
  • Lives and leads by company values and serves as an example of the best we want to see in our team.
  • Able to interact professionally with customers, vendor partners, and fellow employees.
  • Highly motivated to learn and grow - self-directed and proactive.
  • Reliable and responsive.
  • Demonstrate honesty, integrity, and conscientiousness – care about doing the right thing, not the easy thing.
  • Possess a positive attitude.
  • Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.

Responsibilities

  • Monitor customer accounts and identify past due balances.
  • Contact customers to receive payment on current and past due accounts.
  • Answer customer questions in a timely manner.
  • Verify customer contact information and update as necessary.
  • Process customer credit card payments.
  • Maintain accounts receivable records.
  • Maintain customer confidence by keeping information confidential.
  • Maintains a safe and clean working environment by complying with policies, procedures, and regulations.
  • Other duties as assigned.
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