Area Coordinator (Student Services Professional II, Range 1) - Residential Life

CSU Careers • San Francisco, CA

1d • $5,083 - $5,299 • Onsite

About The Position

Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs.

Requirements

• Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• A master’s degree in a job-related field may be substituted for one year of the professional experience.
• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
• Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Nice To Haves

• Master’s Degree in Higher Education Administration, Student Affairs, or related field; and
• At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position.

Responsibilities

• Case Management and Student Behavior
• Student Rights and Responsibilities
• Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members.
• Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations.
• Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation.
• With guidance from the Office of Student Conduct, adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions through an education-based conduct process.
• Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders.
• Campus Safety: Ensure that safety and security procedures are established and maintained.
• Afterhours: Serve in professional on-call rotation.
• Lead Work, Oversight and Leadership
• Lead, and coordinate the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department.
• Play an active role in the development and assignment of work of Residential Coordinators.
• Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders.
• Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions.
• Provide opportunities for student leadership development within designated community and within the residential community.
• Serve as an advisor for a residential student organization (RHA, Hall Government, etc.)
• Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators.
• Participate in centralized planning efforts for Residential Life and Student Life.
• Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods.
• Maintain appropriate records and administrative files.
• Complete appropriate forms and reports as assigned per department, division and campus policies.
• As necessary, negotiate room changes during the academic year.
• Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases.
• Assess student needs at the beginning of each semester
• Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents.
• Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures.
• Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines.
• Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.).
• Chair or serve on Departmental committees as assigned.
• Serve on Divisional, and University committees as assigned.
• Attend meetings and training sessions before the start of each semester.
• Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community.
• Consult and collaborate with campus partners on the creation and delivery of programs and services to students.
• Assist student members, in developing and implementing community-wide educational, social, and recreational event programming.
• Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness.
• Oversee implementation of Living Learning Community and Special Interest Housing within your residential area.
• Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community.
• Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation.
• Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group.
• Include in staff training programs at least one session per semester which address the issues of diversity.
• Other duties as assigned

Benefits

• Medical
• Dental
• Vision
• Pension
• 401k
• Healthcare Savings Account
• Life Insurance
• Disability Insurance
• Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level