Area Facilities Manager

Conifer Realty LLC•City of Albany, NY

23d•$37 - $45•Onsite

About The Position

The Area Facilities Manager provides leadership and operational oversight for maintenance functions across a defined portfolio of affordable housing communities. This role partners closely with the Regional Facilities Manager and Property Management leadership to ensure that all properties are maintained to Conifer’s standards of excellence and that physical condition, safety, and compliance objectives are consistently achieved. The Area Facilities Manager plays a key role in promoting asset performance, regulatory compliance, resident satisfaction, and team development within the affordable housing portfolio. This position leads by example and will be asked to assist directly with facility operations during high demand/emergency situations.

Requirements

Experience: 5–7 years of progressively responsible experience in multifamily or affordable housing property maintenance, building systems, or facilities management.
Leadership: Minimum of 3 years leading or supervising maintenance teams in a multi-site or regional capacity.
Technical Expertise: Broad knowledge of mechanical, electrical, plumbing (MEP), HVAC, and building envelope systems.
Affordable Housing Focus: Familiarity with HUD, NSPIRE, REAC, LIHTC, and other affordable housing inspection and compliance protocols.
Project Management: Experience with capital projects, vendor coordination, and RFP/bidding processes.
Financial Acumen: Skilled in managing maintenance budgets, purchasing, and cost control.
Technology: Proficiency in Microsoft Office Suite, Microsoft Teams, and CMMS platforms.
Core Competencies: Strong leadership, communication, analytical, and problem-solving skills.
High School Diploma or GED required; Associate’s or Bachelor’s degree in Facilities Management, Construction Management, or related field preferred.
Exceptional communication and interpersonal skills with the ability to work collaboratively across departments and with external stakeholders.
Demonstrated ability to lead and develop maintenance teams within a mission-driven, affordable housing environment.
Strong organizational and time-management skills, with the ability to manage multiple priorities.
Professional demeanor with a commitment to integrity, accountability, and service excellence.
Valid driver’s license, reliable transportation, and current auto insurance.
Ability to travel regularly and respond to after-hours emergencies as needed.

Nice To Haves

Certifications preferred: HVAC, EPA Universal, OSHA 10/30, Certified Apartment Maintenance Technician (CAMT), or Facility Management credentials (IFMA, BOMA).

Responsibilities

Oversee, execute and support the daily maintenance operations of multiple affordable housing communities within the assigned area.
Conduct regular site visits to ensure properties are maintained to HUD, REAC, NSPIRE, and LIHTC standards.
Verify that preventive maintenance programs, building systems, work orders and unit turnover processes are executed consistently and effectively.
Ensure that maintenance practices align with Conifer’s policies, safety standards, and asset preservation goals.
Partner with Property Management and Regional Facilities leadership to align maintenance operations with portfolio goals, budgets, and compliance strategies.
Serve as a resource to site teams, providing operational guidance, technical support, and communication to ensure property needs are met in a timely and efficient manner.
Assist with creation of on-call schedule and participate in rotation as needed.
Collaborate with Asset Management on capital planning, physical needs assessments (PNAs), and long-term maintenance strategies.
Implement and enforce Conifer’s maintenance standards, preventative maintenance schedules, and safety programs across all communities.
Utilize the Computerized Maintenance Management System (CMMS) to track work orders, inspections, and performance metrics.
Promote a culture of accountability, continuous improvement, and customer service among maintenance staff.
Monitor maintenance KPIs including open work orders, unit turnover time, inspection readiness, and life-safety systems performance.
Provide performance summaries and trend analyses to the Regional Facilities Manager for use in regional and corporate reporting.
Interview maintenance candidates and provide recommendations for hire
Coach and mentor on-site maintenance staff, fostering a culture of professional growth, technical competency, and safety awareness.
Coordinate with the Regional Facilities Manager and SVP of Operations to deliver technical and compliance-related training tailored to affordable housing maintenance.
Participate in evaluating technical performance and providing input for employee development and annual review processes.
Assist in developing scopes of work, obtaining bids, and overseeing vendor performance for capital improvement and rehabilitation projects.
Support project execution to ensure quality, compliance, and timely completion in accordance with funding and regulatory requirements.
Monitor maintenance expenditures within the assigned area and identify cost-saving opportunities without compromising quality or compliance.
Promote a strong safety culture across all maintenance operations, ensuring compliance with OSHA standards and Conifer’s Safety Program.
Ensure all staff follow PPE requirements and safe work practices; conduct periodic safety audits and participate in incident reviews.
Collaborate with Risk Management on incident reporting, property loss prevention, and claims mitigation.
Ensure all properties maintain full readiness for HUD/NSPIRE, REAC, LIHTC, and state or local housing agency inspections.
Coordinate corrective action plans and ensure timely documentation and follow-up for all compliance-related findings.
Support Property Management in maintaining documentation for investor and lender physical inspections.
Ensure environmental compliance by coordinating testing and remediation of environmental hazards including lead, asbestos, mold, and radon.
Maintain awareness of environmental requirements specific to affordable housing and ensure timely reporting and documentation.
Serve as a key participant in regional emergency response initiatives, assisting in the preparation, response, and recovery from natural disasters and facility emergencies.
Ensure properties maintain updated emergency plans and that staff are properly trained and equipped for crisis response.
Identify and recommend operational improvements and technologies that increase energy efficiency, reduce operating costs, and extend the useful life of assets.
Share successful strategies and best practices across the portfolio to support consistent performance improvement.