Area Manager - Arkansas

Air Methods•Home, AR

21h•$80,000 - $115,000

About The Position

Overview Job Summary The Area Manager I is responsible for the leadership and day-to-day operations of bases in a defined area within the region. Coordinate clinical, aviation, and maintenance services to optimize operational, safety, and financial targets. Manages base activities to ensure each base is staffed and achieves maximum in-service availability. Collaborates cross-functionally with Centers of Excellence peers in Clinical, Maintenance, Safety, Aviation, and Sales to drive safely, quality, and training. Responsible for oversight of operational and financial performance across all assigned bases. Instills decision making and activities that support the overall regional strategy and mission, while supporting a customer focused mentality. Champions safety and quality operations which are paramount in all Air Methods operations. Essential Functions and Responsibilities include the following. Day-to-day oversight of Base Operations: Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission. Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations Drive Key Performance Indicators (KPIs) to maximize profit contribution Accountable for the management and control of the P&L across assigned bases including expense and payroll controls. Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners. Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination. Effectively coaches and models appropriate leadership behaviors Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses. Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans Maintain and monitors business, medical and all other licenses required to do business. Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion Coordinate base startups, moves and closures with regional leadership. Facility repairs/maintenance and lease management. Other Duties as assigned. Additional job requirements: Ability to be available 24/7 for operational requirements Percentage of time spent traveling up to 70% or more depending on business needs Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Requirements

2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
Strong leadership background
Strong interpersonal skills and a high degree of collaboration at all levels.
Demonstrates high critical thinking, reasoning skills and problem-solving skills
Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines
Excellent communication and presentation skills, both written and verbal
Ability to manage revenue and budgets
Ability to prepare written reports
Demonstrated Leadership
Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook
Ability to be available 24/7 for operational requirements
Percentage of time spent traveling up to 70% or more depending on business needs
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
All employees must follow Air Methods’ employment practices and policies.

Nice To Haves

Bachelor’s degree from four-year college or university preferred

Responsibilities

Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience
Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission.
Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations
Drive Key Performance Indicators (KPIs) to maximize profit contribution
Accountable for the management and control of the P&L across assigned bases including expense and payroll controls.
Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime
Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction
Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.
Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination.
Effectively coaches and models appropriate leadership behaviors
Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses.
Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events
Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans
Maintain and monitors business, medical and all other licenses required to do business.
Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion
Coordinate base startups, moves and closures with regional leadership.
Facility repairs/maintenance and lease management.