Area Sales & Catering Coordinator

Sage Hospitality • San Francisco, CA

1d • $33 - $34 • Onsite

About The Position

Assist sales leaders in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
The Sales & Catering Coordinator role supports the Sales and Catering team by managing event administration, coordinating client details, and ensuring a seamless experience for guests from planning through post-event follow-up. This role serves as a key liaison between clients and hotel departments, helping execute successful meetings, events, and group stays while delivering exceptional customer service.

Requirements

• High school diploma or equivalent required; bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
• 1-2+ years of experience in hotel sales, reservations, front desk, or hospitality administration
• Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
• Alphabetizing, grammar and punctuation skills.
• Standard business letter formats.
• Strong editing skills.
• Excellent problem resolution and critical thinking skills.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills and customer service abilities.
• High attention to detail and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of Delphi or similar systems preferred.
• Ability to be an active team player, self-motivated and working with minimal supervision.
• Ability to meet deadlines while multi-tasking.
• Able to read contracts and letters.
• Able to use computers.
• Excellent attention to detail and multi-tasking skills.
• Bending/kneeling - repeated bending and kneeling required while filing
• Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Responsibilities

• Provide administrative and operational support to the Sales & Catering team.
• Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
• Track and manage incoming sales leads and assist with contract preparation and documentation.
• Manage daily communications including email, phone calls, and voicemail.
• Attend and document sales and operations meetings as needed.
• Assist with site tours, event space preparation, and on-site coordination for clients.
• Generate sales and operational reports for managers and directors.
• Coordinate office tasks including supplies, expense reports, and marketing collateral.
• Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED