Area Supervisor

Encompass Onsite•Miami, FL

About The Position

Area Supervisor NATURE OF WORK Performs professional and technical field audits and directly supervises housekeepers, and floor technicians within an assigned portfolio. Must also have the ability to perform floor care including VCT and carpet cleaning. A major focus will be to train and develop employees to perform their duties to company standards, maintain key performance metrics and contractual requirements. Active participation in recruitment and selection of candidates will be necessary and coordinated with a Service Manager. Flexibility to schedules is necessary to respond to fluctuating service needs.

Requirements

Considerable knowledge of loss prevention practices, procedures and techniques used in varied employment situations and equipment operations.
Considerable knowledge of standard safety equipment and safe driving methods applicable to varied types of vehicle operations and work areas
Some knowledge of accident claims reporting and investigations
Ability to carry out complex oral and written instructions.
Ability to express ideas clearly and concisely, both verbally and in writing, to groups and individuals
Ability to deal effectively and persuasively with employees, supervisors, managers, vendors and the executive team.
Knowledge of OSHA requirements
Ability to learn and follow corrective discipline processes.
Other duties as assigned.
Valid Florida Driver’s license
5 years industry experience
2 years supervisor/ manager experience

Nice To Haves

Bi-lingual in English and Spanish/Creole is an advantage but not required.

Responsibilities

Train new hires on all aspects of their jobs and job assignments
Maintain operating plans in each account assigned.
Maintain accurate records for new hires within the training matrix.
Provide written job assignments for all employees assigned.
Assist service managers with time keeping in the time keeping system.
Place orders through the Coupa supply system.
Conduct internal audits reporting findings to service managers weekly.
Provide excellent interpersonal skills while interacting with customers.
Create standardized work assignments by utilizing self-directed teams, or individual job assignments.
Establish Best Practices for equipment use.
Perform quality and safety inspections including the facility, buildings, and equipment, and submit documented reports.
Interpret and implement quality assurance standards.
Provide excellent leadership to assigned staff.
Possess basic knowledge of applicable computer skills and smart phone usage for emailing, and placing orders, etc.
Familiarity of all tools required to perform the assigned tasks.
Other duties as assigned.