Art Director, Delivery Training & Programs: Content Design

Amazon • Nashville, TN

4d

About The Position

Content Lab is the creative and content engine within Amazon's Delivery Training
and Programs team. We meld UX and Adult Learning principles to strategize,
develop, and maintain the Integrated Delivery Training Curriculum — preparing
hundreds of thousands of Delivery Associates (DAs) each year across AMZL, AMXL,
MMRO, and RSR operations. Through data-driven experimentation, we continuously
push boundaries to elevate the training experience for our customer: the DA
Trainee.
Our Design team owns brand and visual design across the Delivery Training
Organization, producing consistent, high-quality experiences that show up for
DAs every day across North America. We value craft, accuracy, and the ability to
execute at scale without sacrificing standards.
We're looking for an Art Director who thrives in a hands-on production
environment and brings both creative skill and operational discipline to their
work. You'll partner closely with the Design Manager and Design team to produce
branded large-format graphics for Delivery Training classrooms and environmental
graphics for stations across the NA market. This role is equal parts creative
thinker and reliable executor — someone who can concept with confidence and
build with precision.

Requirements

• 3+ years of design experience
• Have an available online portfolio
• Experience working with agile development teams (agile/scrum/kanban)
• Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS
• Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design

Nice To Haves

• Experience creating services and applications with multiple user touch points on different platforms and devices
• 5+ years of design experience

Responsibilities

• Partner with the Design Manager, operations teams, and agency partners to develop and produce branded large-format graphics for training classrooms and environmental installations across NA stations
• Concept and execute creative for specialty placements, maintaining brand consistency and accuracy across all outputs
• Art direct photo and video shoots, ensuring deliverables meet brand standards and project requirements
• Art direct motion graphics and animation projects in collaboration with internal teams and external partners
• Mentor designers and provide clear, constructive creative feedback that raises the quality of team output

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed