ASR II - Radiology (Part Time Weekends, Sat & Sun 10:30am - 7:00pm

Boston Medical CenterBoston, MA
2d$22 - $27Onsite

About The Position

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Position: ASR II Department: Radiology Schedule: Part Time Weekends, Sat & Sun 10:30am - 7:00pm

Requirements

  • HS/GED plus 3+ years relevant experience.
  • Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Must be able to maintain strict confidentiality of all personal/health sensitive information.
  • Ability to effectively handle challenging situations and to balance multiple priorities.
  • Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/internet is required.
  • Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

Nice To Haves

  • Bachelors degree or Associates plus 1 year relevant experience
  • Experience with medical billing or similar setting preferred.

Responsibilities

  • Focuses on one or more of the following areas, and provides support as needed to optimize daily flow: Charge entry Batch controls Billing (TES) edits Hold bill edits Charge reconciliations Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.).
  • Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations.
  • Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers’ administrative appointments, answering departmental calls, credentialing documents, etc.
  • In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: Reception & customer service creating or verifying Master Patient Index (MPI) registration demographics visit management appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) insurance/coverage verification co-payment collection front-end review and correcting registration & insurance edits pre-authorization, referral coordination and referral reconciliation Referral work lists
  • Provides a variety of administrative duties in support of the practice (such as handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.).
  • Adheres to all of BMC’s RESPECT behavioral standards.
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