ASSET DEVELOPMENT SPECIALIST

Chautauqua Opportunities Inc•City of Dunkirk, NY

1d•$20

About The Position

Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. Position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services. Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.66 /hourly

Requirements

Associate degree in Sciences Business, Human Services, required; Bachelor’s degree in Sciences Business, Human Services preferred
A minimum of one year experience in human, housing or financial services required
Strong communication skills/verbal and written
Strong Computer Skills
Good interpersonal skills: consistent even attitude towards all customers
Strong customer engagement and communication skills
Good organizational skills, timely reporting
Demonstrates sound judgment and problem solving ability
Good written skills
Must be able to provide consistent even tempered customer service at all times
Flexibility in work schedule
Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter
Valid Driver’s license
Reliable transportation
Ability to travel throughout the county
Works compassionately with a diverse population
Experience navigating community programs
Ability to lift up to and including 10-25 pounds of physical effort

Nice To Haves

Bilingual preferred

Responsibilities

Provide the following services for customers
Assist in development of a plan to attain customer’s housing and asset goals that is consistent with the customer’s other life goals and integrated with other services the customer receives
Financial literacy
Credit/debt counseling
Homeownership pre-purchase counseling
Post homeownership counseling
Default/foreclosure prevention
Bankruptcy counseling
Housing Analysis
Housing searches
Track and report customer progress along asset continuum
Track service data, input and maintain program tracking database. Reporting and data analysis as needed
Comprehensive knowledge of divisional service options
Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in
Looks for ways to improve and promote quality; applies feedback to improve performance
Promotes agency mission.
Maintains confidentiality and complies with the code of ethics.
Maintains consistent professional customer service.
Job performance incorporates integrated service delivery model while promoting self-sufficiency.
Other duties as designated by supervisor