Asset Disposition Senior Specialist

Truist Bank

2d

About The Position

Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include addressing escalated calls/complaints, collaborate with vendors and internal business partners, teammates (training, guidance, etc.), and managers (may coordinate daily operational workflow). Process required paperwork, reporting and controls and use various tools, systems, and guidelines to help make workflow decisions.

Requirements

• High school diploma/GED
• 3+ years of successful Repossession, Foreclosure and/or Default experience.
• Ability to resolve complex situations related to business processes, robust verbal, written and interpersonal skills, ability to work independently.
• Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.
• Ability to multi-task and coordinate work.

Nice To Haves

• 4+ years of Repossession, Foreclosure, and other job specific experience.
• Higher level/secondary education, some college, Associates degree or Bachelor’s degree
• Previous supervisory experience.

Responsibilities

• Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review, analyze and retain department reporting.
• Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.
• Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
• Maintain positive working relationships between peers (provide guidance, assist with training) and managers as well as clients, repossession/ property preservation vendors, foreclosure attorneys, and internal partners.
• Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
• Assist Manager with Quality monitors and departmental controls for process adherence.
• May approve charge off reports within authorized level and sign off on loan documents for the Bank.
• Engage in testing of new systems and processes.
• Update training guides, materials and help draft procedures.
• Support preparation of audit deliverables.
• Provide defined back-up support to Manager for business continuity.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED