Asset Manager

Bellingham & Whatcom County Housing Authority•Bellingham, WA

3h•$96,392 - $126,930

About The Position

The Bellingham Housing Authority (BHA), an independent municipal organization, is a high performing leader in affordable housing. BHA offers opportunities for people to thrive by ensuring access to quality, affordable homes. Our vision is that every person has the opportunity to live in a safe, secure, affordable home. We are recruiting for an experienced and service focused Asset Manager. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to the highest standards in public service. This position is responsible for the strategic oversight and effective administration of BWCHA’s Low-Income Housing Tax Credit (LIHTC) portfolio. Success in this position requires ensuring full program compliance, safeguarding the physical and financial integrity of each property, and maintaining a strong understanding of community dynamics and resident needs. In addition to portfolio management, this position provides support to the Maintenance, Development and Executive Departments. Responsibilities include oversight of third-party property management company(s), representing BWCHA at community meetings, coordinating monitoring and compliance reviews, contributing to strategic planning efforts, and evaluating opportunities for program growth and expansion.

Requirements

Strong working knowledge of LIHTC regulatory compliance requirements.
Strong working knowledge of multi-family rental management.
Self-directed, with a strong ability to be resourceful and learn complex federal regulations.
Ability to establish effective working relationships with employees, clients, and the general public.
Ability to understand and work well with government, private agencies, and organizations.
Ability to communicate well, using courtesy, tact, and good judgement, both orally and in writing.
Working knowledge of applicable federal, state, and local laws, practices and techniques required to perform duties of the position.
Possess organizational and office skills and ability to keep confidential records.
Ability to read, interpret and apply local, State and Federal regulations.
Ability to apply common sense in a variety of situations and to keep composure in stressful situations.
Ability to supervise and motivate employees.
Ability to write clear, concise procedures from complex policies and regulations.
Maintain dependable, punctual attendance.
Bachelor’s Degree in Business Administration, Real Estate, Property Management, or related field required.
Two years of LIHTC property management experience is required.
Valid Washington State driver’s license (within 30 days of employment) and an acceptable driving record according to BHA standards.
Must be capable of performing normal office functions and be able to walk housing sites for inspection purposes. Ability to attend meetings throughout the community and visit various sites. Some travel by auto is required in the performance of this position.
Must be capable of resolving complex operating problems, supervising, and leading employees, and working effectively with others including the general public and government agencies.

Responsibilities

Oversees the third-party property management of BWCHA’s LIHTC portfolio.
Develops, manages and monitors operating budgets for the LIHTC portfolio and uses information to inform spending and project planning
Supervises and provides front line support to LIHTC Property Management Staff, including recruiting/selection, training, performance reviews, organizational development, and employee relations.
Supervises and oversees proper program administration (including eligibility, leasing, property management and unit inspections), assuring compliance with program requirements.
Develops and implements short-term and long-term plans and strategies to maintain effective and efficient program operations.
Develops and implements written operational policies, procedures, and materials in compliance with changing Federal, State, and local regulations.
Performs general office management for the LIHTC team, including conducting department meetings, scheduling staff, and approving purchases.
Acts as a hearing officer in the resolution of claims made by applicants and participants.
Serves as a key relationship manager with LIHTC partners.
Prepares and submits investor/funder reporting, including but not limited to monthly financial and occupancy reports, annual WBARS reporting, responding to annual report, NSPIRE and other audit/review findings.
Monitors non-federal management agreements, tenant selection plans, leases and other related documents to ensure compliance.
Receives, processes, and analyzes financial statements and other information on a monthly basis to identify trends, project program performance, identify emerging asset or portfolio issues and ensure budget compliance.
Works to create partnerships in support of BWCHA initiatives including support services, tenant retention and other partnership to ensure resident success.
Collaborates with other departments including maintenance, development and accounting to ensure property performance.
Acts as a liaison with clients, community partners, public officials and others representing BWCHA in various venues building relationships, partnerships, furthering BWCHA’s mission.
Participates in strategic planning related to capital needs, staffing, utilization and resident programming.
Provides support and performs special projects as assigned by the Executive Director and/or Chief Operating Officer.