(PRI) Asset Protection Manager

Walmart • Guayama, PR

10d • $50,000 - $70,000

About The Position

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. What you'll do... Manages facility level training and execution of asset protection safety functions and claims and receiving procedures by reviewing the application of policies procedures compliance guidelines for example cold chain hazardous materials and operational controls identifying gaps in expectations versus training levels determining training needs and developing and delivering the training where needed Manages claims and receiving operations by ensuring proper policies and procedures are followed ensuring timely processing of claims for example damaged defective returned liquidated items and merchandise deliveries for example suppliers third party deliveries providing direction for claims or receiving issues and maintaining necessary documentation and reporting Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levels cleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaning and organizing product displays and securing fragile and highshrink merchandise Models enforces and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs complaints and issues are successfully resolved within Company guidelines and standards Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives building accountability for policies and procedures measuring adherence to loss prevention policies and procedures reviewing variances to inventory reports conducting operational and preinventory reviews gathering data auditing results and monitoring deficiency trends identifying improvement opportunities communicating and working with managers and associates to determine corrections needed to inventory controls and influencing the implementation and execution of control corrections and teaching managers and associates operational controls and processes in multiple stores Monitors safety and risk controls within a facility by ensuring an effective safety program is in place supervising the safety team identifying accident trends to develop and implement solutions to prevent accidents observing work practices and providing training to associates on accident prevention techniques communicating plans to minimize accidents and overseeing safety reviews and implementing plans to improve safety Detects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities conducting investigations relating to the operations and policies of the company obtaining evidence taking statements writing case reports and providing court room testimony as needed and participating in collaborative efforts with other investigative entities Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence:Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Requirements

• Completion of 2 years’ of college OR 1 year’s experience as a supervisor in a multi-department environment OR 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/upc, personnel, or loss prevention/asset protection in a multi-department environment OR 2 years’ experience in an asset protection related field.
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.
• For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
• Completion of 2 years’ of college OR 1 year’s experience as a supervisor in a multi-department environment OR 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/upc, personnel, or loss prevention/asset protection in a multi-department environment OR 2 years’ experience in an asset protection related field.
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.
• For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Human Resources
• Investigations
• Managing challenging workforce issues
• Recruiting
• Supervising Associates
• Bachelors
• LPC - Loss Prevention Certified - Certification
• LPQ - Loss Prevention Qualified - Certification

Responsibilities

• Manages facility level training and execution of asset protection safety functions and claims and receiving procedures
• Manages claims and receiving operations
• Drives sales by ensuring effective merchandise presentation
• Models enforces and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques
• Controls the unexplained loss of merchandise and improves profitability
• Monitors safety and risk controls within a facility
• Detects deters investigates and resolves violations of company policies and criminal activities

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include vacation and sick leave according to policy, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, fertility benefits, and more.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree