Assignment Coordinator

University of South Florida • Tampa, FL

2d • $50,000 • Onsite

About The Position

The Housing Assignments Coordinator works closely with other professionals in Housing and Residential Education (HRE) to administer and manage the housing and residence education programs. This position has primary responsibility for managing the on-campus housing assignments processes, room selection processes, room transfer process, as well as general development and operation of the StarRez Housing Management System (StarRez) for populations including, but not limited to First-Time in College, Returning students, Transfer students, and special populations in housing. This position will primarily service a range of residential populations and campuses. Some evenings and weekend work, required. Position is not eligible for Visa sponsorship. On campus position with Salary: $50,000

Requirements

• MINIMUM QUALIFICATIONS: This position requires a Bachelor’s degree, with at least one year of customer service experience; or a Master’s degree in Hospitality, Business or related.
• Degree Equivalency Clause: Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S. SB 1310: Substitution of Work Experience for Postsecondary Education Requirements A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: (a) Two years of direct experience for an associate degree; (b) Four years of direct experience for a bachelor’s degree; (c) Six years of direct experience for a master’s degree; (d) Seven years of direct experience for a professional degree; or (e) Nine years of direct experience for a doctoral degree Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Nice To Haves

• PREFERRED QUALIFICATIONS: Master’s Degree in Higher Education Administration, MBA, or related field from a regionally accredited university/college and three years of related experience of University Student Housing or Student Affairs experience preferred.
• Experience with writing SQL statements, databases, RMS, StarRez and process improvement practices are a plus.

Responsibilities

• Occupancy Management: Oversee daily management of on-campus housing assignments processes including residence hall assignments, room selection processes, room changes, space management, etc. for non-program specific populations. Maintains accurate records of affiliated property’s occupancy rosters. Works with department and campus partners to coordinate ADA assignments for students with special accommodation needs.
• Developing reports, forecasting, and anticipating trends: Develop custom reports and queries for individuals, departments, and outside entities. Assist with the coordination of all occupancy, usage, and reporting efforts for the Office of Housing and Residential Education, including identifying trends, projections and forecasting of future housing needs.
• Serves as an administrator for StarRez application and processes: Make recommendations for improving areas of efficiency, sustainability, training, and automation. Trains users and functional teams in the StarRez modules in which they work. This occurs on a one-on-one, departmental, and inter-department format.
• Engagement: Approach service delivery and office operations in a friendly, positive and professional manner. Research and respond to complex inquiries from students, parents, and campus partners in order to provide or obtain information regarding Housing & Residential Education services, options, programs, policies or procedures. Serves as primary supervisor for student assistants performing data entry of roles and functions, i.e. Office Desk/Reception, Summer Call-Center, etc. Conduct presentations and staffing the resource table about on-campus housing for new student events. Participate in various internal and external meetings related to occupancy management. Participate in after-hours rotation for assignments related issues. All other Duties as Assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level