Assistant Banking Center Manager

Origin Bank•Southlake, TX

About The Position

Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Job Description Assists Banking Center Manager in daily management and operation of the Banking Center; assumes Manager’s responsibilities in the absence of the Banking Center Manager; and exemplifies and encourages Core Values by performing the following. Word Duties and Responsibilities include the following. Manages the Banking Center in the absence of manager. Manages operational processes and controls to ensure the banking center maintains a high level of quality as it relates to customer information and compliance standards. Assists in the delivery of quality customer service through personal contact with customers and prospects and adherence to approved quality standards. Assures effective utilization of staff, objective performance evaluations, and operational/audit quality of all employees. Mentors or assigns qualified mentor for all new Retail Bankers assigned to Banking Center for training. Ensures compliance with Retail Banker Mentoring Program standards. Oversees the coordination of communications to staff regarding all operational issues in the absence of manager. Collaborates with manager to conduct sales meetings as needed. Meets Banking Center performance standards in areas such as operating loss control, banker’s levels of performance, Bank Secrecy Act, bank security, compliance with established policies and procedures and all other aspects of banking center operations. Supports and promotes sales and service activities of staff, including opening new accounts and operating a cash drawer/recycler if necessary. May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
high school diploma or general education degree (GED) required
minimum two years bank retail experience and one year supervisory experience.
Internal: minimum one to two years’ experience as a Retail Relationship Banker and/or Personal Banker Supervisor
new account training required
Performance evaluation by Manager, Regional Manager and Chief Retail Officer will also be a consideration for promotion.

Nice To Haves

Bachelor's degree (B. A.) from four-year college or university preferred
loan training preferred.

Responsibilities

Manages the Banking Center in the absence of manager.
Manages operational processes and controls to ensure the banking center maintains a high level of quality as it relates to customer information and compliance standards.
Assists in the delivery of quality customer service through personal contact with customers and prospects and adherence to approved quality standards.
Assures effective utilization of staff, objective performance evaluations, and operational/audit quality of all employees.
Mentors or assigns qualified mentor for all new Retail Bankers assigned to Banking Center for training.
Ensures compliance with Retail Banker Mentoring Program standards.
Oversees the coordination of communications to staff regarding all operational issues in the absence of manager.
Collaborates with manager to conduct sales meetings as needed.
Meets Banking Center performance standards in areas such as operating loss control, banker’s levels of performance, Bank Secrecy Act, bank security, compliance with established policies and procedures and all other aspects of banking center operations.
Supports and promotes sales and service activities of staff, including opening new accounts and operating a cash drawer/recycler if necessary.
May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.
May directly supervise one to ten employees of the Retail Staff.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, rewarding and disciplining employees; addressing complaints and resolving problems.