Assistant Branch Manager - Oak Creek

Tri City National Bank•Oak Creek, WI

1d•$27 - $38

About The Position

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth. As an Assistant Branch Manager, you will oversee daily branch operations, support teller transactions, and ensure exceptional customer experience. You will also develop and train team members, maintain compliance with bank policies, and drive operational efficiency throughout the branch. Compensation: $27.00 - $38.00 per hour depending on experience.

Requirements

High school diploma or equivalent.
2+ years of supervisory experience in a bank setting.
Strong customer service, communication, and problem-solving skills.
Ability to handle high-stress situations and make quick decisions.
Knowledge of banking policies and procedures.
Ethical team player with attention to detail.
Willingness to travel and attend required meetings.

Responsibilities

Oversee all branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
Build strong customer relationships and proactively promote banking products to meet clients’ financial needs.
Coach, develop, and provide regular feedback to employees; conduct performance reviews to support growth.
Train team members on bank products, services, and procedures.
Deliver exceptional customer service by promptly handling inquiries and resolving issues.
Ensure branch security, regulatory compliance, and audit readiness.
Maintain a polished, professional appearance and clear communication in all interactions.