Assistant Branch Manager - Fruitland Park (The Villages)

Seacoast Bank • Fruitland Park, FL

1d • Onsite

About The Position

Citizens First Bank is hiring an Assistant Branch Manager for our Fruitland Park (The Villages) Branch!

The Assistant Branch Manager is pivotal in shaping the branch's operations and delivering exceptional customer service. With a focus on empowering the platform staff and lobby hosts, the Assistant Branch Manager helps create an engaging environment where customers feel valued and supported.

Requirements

• High school diploma or equivalent
• Three years of CSR / teller experience in a banking environment and one year lending or equivalent experience
• Excellent customer relation skills, strong written and verbal communication skills, and one year supervisory experience or minimum of 6 months in-house leadership responsibility within Citizens First Bank.
• Must have good typing skills and be proficient using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator.
• This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Continual employment is contingent upon meeting all such requirements, including acceptable background investigation results.
• Completed or will obtain within a reasonable period, CFT courses in Principles of Banking, Supervision, and Consumer Lending.
• FBA 2-day Consumer Lending course is acceptable. S.A.F.E. registration is required at the time of employment. The Nationwide Mortgage Licensing System (NMLS) website (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Nice To Haves

• Associate’s degree in business and four years of experience as a teller and CSR with one year of Lead CSR and one or more years of supervisory experience in a banking or related environment.

Responsibilities

• Oversee branch staff to provide excellent customer service
• Manage platform staff and lobby hosts, including their performance reviews
• Ensure tellers handle cash accurately and keep the branch secure
• Schedule and track staff work hours and time of
• Supervise daily operations and make sure staff follow up promptly
• Act as Branch Manager when the Manager is unavailable.

Benefits

• Citizen’s First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED