Assistant Client Communication Specialist

Marsh McLennan • Dallas, TX

8d

About The Position

MMA is looking for administrative support to help organize, manage, and deliver our client- facing employee benefit materials within the Communications Center of Excellence (COE). Team members must excel at time management, written and verbal communication in a technical environment. Candidates should consistently demonstrate a positive, professional and enthusiastic image, and be willing to adapt and embrace change involved with process workflows. Phenomenal interpersonal communication, collaboration, organization, and time management skills are necessary for the role. A desire to support a growing team, while learning the process and industry. Enthusiasm and positive attitude, along with attention to detail, will help build trust of colleagues and ensure the Communications COE’s success.

Requirements

• Desire, initiative, and flexibility to handle multiple requests at once while working independently
• Accountable, responsible, and consistent; able to thrive in a team environment
• Solid understanding of MS Office is a must; InDesign and photo-editing software is a plus
• Excellent communication (oral and written) and presentation skills
• Outstanding organizational and planning abilities
• Strict attention to detail
• BS/BA or comparable work experience preferred
• Spanish reading, writing and speaking ability is a plus

Nice To Haves

• Spanish reading, writing and speaking ability is a plus
• InDesign and photo-editing software is a plus

Responsibilities

• Process new project submissions – create timelines, schedule management, and set up archives
• Collaborate with Comms COE team via phone or webinar to confirm meetings, gather details, and special projects
• Interact with internal colleagues to educate client service teams on Comms COE capabilities
• Foster and build relationships with internal teams and Comms COE colleagues
• Quality assurance – spot checking, conducting audits, and minor edits to material
• Project status tracking/reporting
• Complete print requests
• Conduct daily backup of database
• Send client satisfaction surveys
• Assist with building audio library and preparations of OE Brainshark recordings
• With training, be available to assist with bi-lingual OE presentations (virtual or in-person)

Benefits

• health and welfare
• tuition assistance
• 401K
• employee assistance program
• career mobility
• employee network groups
• volunteer opportunities
• other programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level