Assistant Community Association Manager

Leland Management, Inc•Leesburg, FL

About The Position

Join our Team! Leland Management is seeking an Assistant Community Association Manager for one of our communities in the Ocala/Leesburg, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday - Friday from 8:00am to 5:00pm) with competitive pay and excellent benefits. The Assistant Community Association Manager ensures effective and efficient operations. The Assistant CAM also assists the Community Association Manager with daily duties that are delegated as well. The general purpose and role of this position is to support the Community Association Manager with the administration of the daily operations supporting multiple tasks daily.

Requirements

High school diploma or GED (College Preferred)
Licensed Community Association Manager
Valid FL driver’s license, vehicle, and current automobile insurance
Must have favorable drug and background screening results (new hires)
Applicants must be able to prioritize work and follow directions explicitly under the direction of the Community Association Manager

Nice To Haves

Computer Skills: Microsoft Office, Internet, HOA Management Software/Caliber a plus
Excellent Customer Service skills
Excellent verbal and written communication skills
Previous experience in homeowner association or property management field

Responsibilities

Assist manager with preparation and distribution of BOD, budget and annual meeting mailing materials
Receive and process maintenance requests, track work orders
Receive incoming owner and vendor calls, take appropriate action as needed and keep the manager informed
Assist in maintenance of homeowner association follow up file and necessary changes to contact information in management working files
Prepare and distribute welcome packages for new homeowners
Facilitate Association and vendor mailings
Assist in producing an Association newsletter
Maintain Association liability insurance information
Assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distribution
Create reports (landscape, work orders; delinquencies, violations) out of the management software
Assist ARB Coordinator if needed in processing (architectural) requests and answering inquiries
Assist manager on any special projects
Back up to maintaining Association gate computer
Serve as back up manager when association manager is out
Assist with review of all Association contracts and preparation of bid specifications as needed
Assist with any mailings to members as directed by manager
Assist with preparation and distribution of the agenda and packets for board of directors’ meetings
Attend the annual homeowners meeting check in the owners, assist with election procedures
Assist in the enforcement of the Association Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines
Assist and guide admin personnel on various tasks