Assistant Community Manager - Student Housing

University PartnersTucson, AZ
1dOnsite

About The Position

The Assistant Community Manager supports the Community Manager in all leasing and marketing operations, team oversight, and day-to-day property management. This role ensures the leasing office runs efficiently, residents receive excellent service, and company standards are consistently followed.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience; 1–2 years related experience preferred
  • Previous experience in leasing, property management, or student housing operations
  • Strong knowledge of Microsoft Word, Excel, and Entrata preferred
  • Excellent communication, customer service, and negotiation skills
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities
  • Ability to lead, train, and motivate team members
  • Professional demeanor and ability to work well under pressure
  • Effective time management and problem-solving skills
  • Ability to work weekends, overtime, and participate in property events as required

Responsibilities

  • Assist the Community Manager in supervising, training, and motivating the leasing team
  • Support Leasing Consultants with prospecting, tours, leasing, and resident service while ensuring Fair Housing compliance
  • Maintain lease files, Yardi data, and accurate resident records
  • Coordinate the renewal program and manage resident communications throughout the process
  • Conduct monthly market surveys and recommend pricing adjustments
  • Plan and execute marketing initiatives, including campus events, promotions, print, and online advertising
  • Oversee social media content and approve all public postings for accuracy and consistency
  • Maintain the community goal board and track leasing performance
  • Support move-in and move-out processes, including roommate matching, move-in packets, inspections, and lease audits
  • Conduct periodic training for leasing staff on proper procedures, customer service, and leasing techniques
  • Participate in community events and promotional activities to ensure proper execution
  • Assist in administrative duties, budget coordination, and other tasks as assigned by the Community Manager
  • Step in to manage the property effectively in the absence of the Community Manager
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