Assistant Community Manager

Redstone Residential•Muncie, IN

21h•$21

About The Position

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance Assistant Community Manager CLASSIFICATION: Full- Time, Non-Exempt COMPENSATION: $21.00 per hour DOE, plus bonus eligibility POSITION SUMMARY: As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.

Requirements

Maintains a consistent level of professional customer service
Excellent computer skills: Microsoft Word, Excel, and Outlook
High school diploma or GED equivalent is required
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
Ability to embody the Redstone Culture and Redstone’s Core Values every day

Responsibilities

Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
Reports any unusual or extraordinary circumstances regarding the residents or the property.
Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
Participates in Redstone training as required.