Assistant Concessions Manager, American Family Field

Delaware North • Milwaukee, WI

27d • Onsite

About The Position

Delaware North Sportservice is searching for an Assistant Concessions Manager to join our team at American Family Field in Milwaukee, Wisconsin . As an Assistant Concessions Manager, you will be responsible for partnering with the Concessions Manager to lead and develop the team while ensuring smooth and successful operations. If you are a motivated professional who is passionate about elevating guest experiences and creating a positive work environment, we encourage you to apply!

Requirements

• Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
• Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Strong communication, organizational, and time management skills
• Capacity to work a flexible schedule to accommodate business levels

Responsibilities

• Manage day-to-day operations of all concessions locations, under the guidance of the Concessions Manager
• Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
• Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
• Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
• Address customer concerns and resolve promptly and professionally
• Assist in inventory

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees