Assistant Coordinator - Parking
About The Position
This position is responsible for managing a team of admissions cashiers, assisting with resolving ticketing problems, equipment issues, and customer complaints and concerns. Duties and Responsibilities include, but are not limited to, the following: Greets cashiers at the beginning of their shifts. Assigns cashiers to workstations and checks that all supplies and equipment are plentiful and in working order. Assists with customer questions, complaints, or concerns, providing customer service in a friendly and professional manner. Helps with setting up, maintaining, and tearing down cashier and booths. Models the behaviors, procedures, and processes expected of the team. Performs other tasks as requested or assigned. Maintains a professional appearance in compliance with uniform guidelines. Occasionally operates a ticket booth, if needed. Supports with balancing out cashiers at end of shift. Gives direction and offers correction as needed. Holds an informal pre-shift meeting with cashiers. Promotes the District's F.A.I.R. values by creating a quality guest experience for both internal and external customers.
Requirements
- Excellent interpersonal skills, good judgement, professionalism, organizational and problem-solving skills, and a positive attitude
- Ability to interact with patrons in a calm, pleasant, professional manner to address concerns.
- Open availability for the run of the San Diego County Fair.
- Ability to work cooperatively as part of a team.
- Ability to adapt to change and make decisions under pressure.
Nice To Haves
- Experience with the Box Office (Ticketing) Department a plus.
Responsibilities
- Greets cashiers at the beginning of their shifts.
- Assigns cashiers to workstations and checks that all supplies and equipment are plentiful and in working order.
- Assists with customer questions, complaints, or concerns, providing customer service in a friendly and professional manner.
- Helps with setting up, maintaining, and tearing down cashier and booths.
- Models the behaviors, procedures, and processes expected of the team.
- Performs other tasks as requested or assigned.
- Maintains a professional appearance in compliance with uniform guidelines.
- Occasionally operates a ticket booth, if needed.
- Supports with balancing out cashiers at end of shift.
- Gives direction and offers correction as needed.
- Holds an informal pre-shift meeting with cashiers.
- Promotes the District's F.A.I.R. values by creating a quality guest experience for both internal and external customers.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
