Assistant Customer Service Manager

Budget Car and Truck Rental of Omaha • Grand Island, NE

7h • $20 • Onsite

About The Position

Budget has an opening for an assistant manager to supervise operations at the Grand Island Airport. The position would be helping our Manager lead a team of customer service and sales agents to take care of our clients. This position is eligible for commission and is expected to earn up to $20/HR. Benefits are offered with PTO, Sick time, Medical, Dental, Vision, Life Insurance, 401K Matching, Paid Holidays, and Holiday Pay.

This schedule requires open availability for weekends and evenings.

Requirements

• High School Diploma or equivalent
• 1 year of customer service experience
• 1 year of leadership or supervisory experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid driver's license
• Clean driving record

Responsibilities

• Greet customers and finalize reservations
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• Inspect incoming vehicles for new damage
• Report damages to on-duty supervisor
• Scan returning vehicles back into system
• Provide computerized receipts to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed
• Perform rental agreement and refueling audits
• File paperwork
• Perform Inventory counts
• Perform vehicle exchanges and extensions

Benefits

• PTO
• Sick time
• Medical
• Dental
• Vision
• Life Insurance
• 401K Matching
• Paid Holidays
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED