Assistant Director - Crisis Response Center
About The Position
Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient units for adolescents, adults, and older adults; and a private residential rehabilitation program. Friends Hospital is easily accessed via public transportation and has free, safe, on-site parking. The Assistant Director of the Crisis Response Center (CRC) covers for the CRC in the Director’s absences. The Assistant Director supports the director and oversees the assessment, referral and admission activities of the department. Emulates the tone and sets the example of compassion, empathy, efficiency and a sense of urgency in the department. Assigns responsibilities to staff to assure prompt response to patient needs, reviews and maintains all documents and departmental logs and ensures fair distribution of patients to physicians. Performs and oversees staff responsibilities and provides telephonic and in person assessments and, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care and maintains communication with referral sources, families, patients and unit staff. The Assistant Director is on-call as directed by the Director and is flexible and willing to work any and all shifts as requested by Director, primarily 3:00 pm- 11:30 pm. Through a collaborative relationship with the Medical Director and Chief Nursing Officer, insures that the process of care which uses a multidisciplinary team meets all regulatory requirements while maintaining a customer focused approach to service.
Requirements
- Bachelor’s Degree in Hospital Administration or PA Registered Nurse with 2 years of hospital supervisory experience required.
- Demonstrates management abilities in both finance and leadership.
- Excellent computer skills utilizing Microsoft Excel, accounting, and healthcare software packages.
- Ability to work with all levels of management and line staff.
Responsibilities
- Covers for the CRC in the Director’s absences.
- Supports the director and oversees the assessment, referral and admission activities of the department.
- Assigns responsibilities to staff to assure prompt response to patient needs
- Reviews and maintains all documents and departmental logs
- Ensures fair distribution of patients to physicians
- Performs and oversees staff responsibilities and provides telephonic and in person assessments
- Coordinates the referral and intake process
- Determines appropriate level of care
- Maintains communication with referral sources, families, patients and unit staff.
- Is on-call as directed by the Director and is flexible and willing to work any and all shifts as requested by Director, primarily 3:00 pm- 11:30 pm.
- Insures that the process of care which uses a multidisciplinary team meets all regulatory requirements while maintaining a customer focused approach to service.
Benefits
- Challenging and rewarding work environment
- Career development opportunities within UHS and its Subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401(K) with company match and discounted stock plan
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Director
