Assistant Director of Financial Aid
About The Position
Specific Responsibilities: • Process all aspects of the Federal Direct program, including monitoring the completion of Entrance Counseling and Master Promissory Notes as well as preparation and monitoring of the Exit Counseling process • Monitor and reconcile all federal funds on a monthly basis in collaboration with the Business Office • Certify and process Parent PLUS Loans, private alternative loans, and outside scholarships • Assist in the administration of both Pennsylvania (PHEAA) and non-Pennsylvania state grant and special programs • Coordinate the student check-in process at move-in with the Office of Residence Life and Student Accounts • Monitor and resolve ISIR comment codes and complete ISIR verification • Counsel students and parents on financial aid and basic student account matters • Assist with review of professional judgement cases and adjust aid package as necessary • Attend appropriate professional conferences and seminars as approved by the Director of Financial Aid • Oversee social media accounts for Financial Aid • Present financial aid nights and other financial aid presentations in conjunction Admissions, Institute for Student Success (ISS), and Institute for Inclusion and Equity (IIE) • Participates in the data gathering and coordination for a successful annual financial aid audit
Requirements
- Bachelor’s Degree and 3+ years of progressively responsible financial aid, higher education, or related experience
- Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System
- An in-depth knowledge of, and passion for, the liberal arts
- Demonstrates commitment to diversity in the workplace and in the student population
- Excellent written and oral communication skills
- A collaborative and transparent approach to problem-solving
- A desire to join and foster a dynamic, transformative campus culture
- Ability to work nights and weekends on an as-needed basis
Responsibilities
- Process all aspects of the Federal Direct program, including monitoring the completion of Entrance Counseling and Master Promissory Notes as well as preparation and monitoring of the Exit Counseling process
- Monitor and reconcile all federal funds on a monthly basis in collaboration with the Business Office
- Certify and process Parent PLUS Loans, private alternative loans, and outside scholarships
- Assist in the administration of both Pennsylvania (PHEAA) and non-Pennsylvania state grant and special programs
- Coordinate the student check-in process at move-in with the Office of Residence Life and Student Accounts
- Monitor and resolve ISIR comment codes and complete ISIR verification
- Counsel students and parents on financial aid and basic student account matters
- Assist with review of professional judgement cases and adjust aid package as necessary
- Attend appropriate professional conferences and seminars as approved by the Director of Financial Aid
- Oversee social media accounts for Financial Aid
- Present financial aid nights and other financial aid presentations in conjunction Admissions, Institute for Student Success (ISS), and Institute for Inclusion and Equity (IIE)
- Participates in the data gathering and coordination for a successful annual financial aid audit
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
