Assistant Director of Housekeeping

Marcus Corporation • Pittsburgh, PA

4d

About The Position

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

Requirements

• High School Diploma, college preferred.
• Previous experienced preferred; Be mobile in all areas of the hotel
• Climb stairs when necessary for inspections
• Tolerate presence and/or use for chemicals, cleansers and solvents
• Respond to or communicate via telephone, radio or beeper
• Operate computer, typewriter and calculator; Respond to guest comments and requests
• Must reach six (6) to eight (8) eight feet to tops of showers and closets; fully loaded cart on carpet requires a push/pull force for twenty-five (25) to thirty (30) pounds.
• Communicate directly, telephonically/electronically and by transcription with guests, general public, management and staff in English.
• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandums, chemical labels and other instructions.
• Ability to read, write and speak English; ability to establish and maintain an effective working relationship with management, staff and co-workers; pleasant personality, team-oriented and enjoy working with and assisting people; excellent communication skills; knowledge in room cleaning and shampooing.
• Flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Responsible for all housekeeping employees and training of same as prescribed by the Director of Housekeeping.
• To insure maintenance and cleanliness of all equipment assigned to the Housekeeping Department.
• Be responsible for cleanliness, daily up-keep and inspection of assigned areas.
• Supervise the proper storage, dilution and distribution of cleaning products and supplies as it applies to the Housekeeping Department.
• Perform special tasks as directed by the Director of Housekeeping.
• Communicate with the Director of Housekeeper on continuous basis regarding problems, planning, training implementation and control as it applies to the Housekeeping Department.
• Check schedules and instruct all employees carefully so that they fully understand the assigned tasks, location of work area and equipment required to do the job.
• Be sure all teams have adequate support from Housekeeping Supervisors.
• Inform the Director of Housekeeper of any special work to be completed that day and summarize day’s activities at end of shift.
• Report to the Director Housekeeper at the end of each day to summarize the day’s activities.
• Use computer effectively (especially OPERA and Microsoft Office).
• In conjunction with Director Housekeeper, revise policies and procedures as necessary; Responsible for daily productivity.
• Hiring and disciplining employees as required; represent management at unemployment hearings, union grievances, arbitrations and discussions.
• Be familiar with Osha regulations with regard to Hazcom training and Bloodborne pathogens
• Performs other duties as assigned.

Benefits

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED