JOB SUMMARY: Assist Director in oversight of a dedicated team to ensure all Foreclosure matters are being handled in a timely and efficient manner, all client directives implemented, and all client needs attended to promptly and correctly. DUTIES & RESPONSIBILITIES: Oversight of coordinating responses and rebuttals to scorecard findings that may impact Foreclosure services provided by MRLP SE Judicial Foreclosure, including working with the various groups to determine process gaps and remediation; Coordinating attendance at client calls with other MRLP states; Reviewing all client directives and coordinating implementation of necessary changes as received from Client Communications; Coordinating and overseeing file transfers Assist in the development and implementation of a modified foreclosure organization. Direct and manage employees through leadership and coaching, including performance measurements. Serves as a liaison between management and staff Interpret, evaluate and recommend judgment and decision making regarding change management policies and procedures. Develop and maintain strong working relationships with vendors and other team members to create a partnership that yields success, predictable results and credibility. Will perform other duties and responsibilities as needed.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED