Assistant District Operations Director
About The Position
The Assistant District Operations Director will support the District Operations Director in overseeing the district portfolio. Responsibilities include monitoring, evaluating, and communicating about ongoing operational activities. This role is focused on ensuring a positive experience for residents within the portfolio. Key duties involve assisting with rent collection, addressing resident inquiries and escalations, and resolving service issues. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.
Requirements
- 5+ years of progressive property management experience in either single family or multi-family rental industry with Section 8 compliance experience
- 3+ years proven management experience leading teams
- Valid Driver’s License
- Intermediate Technology expertise (Microsoft Office Suite)
- Ability to obtain Real Estate License within 90 days of hire date
Nice To Haves
- Experience working in a fast pace, high-growth company
- Degree in Business
- General knowledge of budgeting and financial analysis
- An active real estate license in the applicable state of practice is required
- Yardi software expertise
- Strong Customer Service acumen & Conflict Management Experience
- Above average ability to communicate with others, both verbally and in writing
- Strong sense of urgency and ability to meet deadlines
- Experience working in a cross-functional group, project management, and/or process improvement
- Strong Leadership skill set with high focuses on team moral and unity
Responsibilities
- Foster strong relationships with residents by promoting positive interactions, conducting outreach, and addressing any issues that arise.
- Oversee financial reporting and performance metrics for the market.
- Assist in managing revenue by achieving financial goals related to service, collections, and resident retention.
- Inspire and engage others through effective leadership to build strong, collaborative, and productive team strategies. Ensure that team members adhere to company policies and procedures.
- Accountable for driving team engagement through effective onboarding, training, and development.
- Ensure compliance with all municipal, local, and state requirements, including regulations for the Housing Choice Voucher Program.
- Maintain an active real estate license and adhere to company real estate license requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
