Assistant Food and Beverage Manager

The Dewberry Charleston • Charleston, SC

17h

About The Position

The Assistant Food & Beverage Manager is responsible for supporting the daily operations of the F&B department. This role involves supervising and motivating staff, upholding 5-Star Luxury Service Standards and collaborating with other departments to provide exceptional guest experiences. They proactively address guest needs, resolve issues, and step in to manage the department in the F&B Manager's absence, all while striving for operational efficiency and maximizing revenue.

Requirements

• High school diploma/GED required; Bachelor's degree preferred.
• Previous POS experience.
• Previous experience in an upscale or luxury hotel operation, including restaurants, bars, and in-room dining preferred.
• Excellent customer service and problem-solving abilities.
• Knowledge of food and alcoholic beverages required.
• Ability to work flexible hours, including weekends, nights, and holidays.

Responsibilities

• Supporting in daily operations of assigned F&B outlet (restaurants, bars, banquets, IRD).
• Supervising and leading hourly F&B team, including assigning tasks and providing guidance.
• Ensuring exceptional guest service and resolving guest concerns promptly and professionally.
• Maintaining high standards of food and beverage quality, presentation, and service.
• Training and developing F&B teammates to deliver luxury service standards.
• Conducting regular inspections of F&B areas to ensure cleanliness, functionality, and adherence to standards.
• Ensuring compliance with health, safety, and hygiene regulations.
• Monitoring guest feedback and implementing improvements to enhance satisfaction.
• Assisting with the implementation of new F&B initiatives and promotions.
• Evaluating staff performance and providing constructive feedback.
• Stepping in for the Food & Beverage Manager and assuming full responsibility as needed.
• Completing additional areas of responsibility as assigned by the F&B Manager or Director of F&B, such as scheduling or inventory.

Benefits

• 401K with Company Match (4%)
• Education Reimbursement
• Paid Maternity Leave
• Complimentary Downtown Parking
• Complimentary Dry Cleaning
• Complimentary Daily Lunch Buffet
• Best-in-class health & supplemental insurance
• Optional Supplemental Coverages
• Financial Advising with Roadside Capital
• Competitive Pay
• Advancement & Growth Opportunities
• Full-Time and Part-Time Positions
• Flexible Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED