Title Express – Assistant General Manager

Copart•Dallas, TX

1d•$62,400 - $82,400

About The Position

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Assistant General Manager of Title Express will assist the General Manager in managing the overall Planning, Organizing, Leading and Controlling (P-O-L-C) functions of the facility. In addition, the Assistant General Manager will assist the General Manager in managing aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the Assistant General Manager will offer hands-on support to the team and create a customer-first environment by offering unique and innovative solutions to customer's needs while maintaining company standards for policy, quality, and service. Title Express is responsible for assisting auto insurance companies with the procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners

Requirements

Minimum of two years' experience as a manager in a logistics, distribution or operations environment
Proven track record of seamless operational functionality and achievement of corporate goals at the AGM level or higher.
Ability to solve complex problems and issues
Strong analytical skills to interpret and forecast financial budgets
Ability to develop, recommend and implement plans for continuous process improvement
Strong leadership experience and skills
Excellent interpersonal skills
Excellent written and verbal communication skills
Great customer relations skills and experience
Four-year college degree preferred
Proficient in all areas of Microsoft office
Experience managing a staff of five or more people
Bilingual skill a plus
Valid driver's license

Nice To Haves

Four-year college degree preferred
Bilingual skill a plus

Responsibilities

Assist GM to hire, train and develop staff to meet company guidelines
Assist the GM in managing the day-to-day operations of the facility including staff management, customer and employee issues as needed
Assist GM in Audit of the facility to confirm and enforce compliance.
Build relationships with customers to manage satisfaction
Assist GM in tracking and leading facility staff to meet company metrics
Provide direction to the team regarding duties and goals