Assistant General Manager - Buckeye RV Resort & Storage

CRR Hospitality•Tonopah, AZ

About The Position

Join our team at Buckeye Ranch RV Resort & Storage just outside of Phoenix, Arizona, where great hospitality and the beauty of the outdoors come together to create memorable guest experiences. As the Assistant General Manager , you’ll play a key role in supporting daily operations, leading a talented team, and helping ensure every guest feels welcome from arrival to departure. This is a dynamic, hands-on leadership role that blends guest service, team development, and operational oversight in a fast-paced resort environment. If you enjoy working outdoors, thrive in a people-focused setting, and take pride in creating exceptional experiences, this role offers the opportunity to make a meaningful impact. Come be part of a growing team dedicated to delivering outstanding outdoor hospitality in one of Arizona’s most welcoming RV destinations. 🌵🚐 The property feature more than 400 RV sites, 300+ luxury covered RV storage facility, swimming pool, pickleball courts, and a dog park! Now Open! Property conveniently located just outside of Phoenix, close to the Estrella Mountains, golfing, and much more! We value our associates’ time and efforts! Our commitment to your success is enhanced by our competitive compensation and incredible benefits package including: Medical, Dental, and Vision Benefits Complimentary Site Rent, FHU 2 weeks annual PTO 6 Paid holidays Full 401K match up to 6% Tuition Reimbursement Virtual, in-person, and conference learning opportunities Position Summary : The Assistant General Manager supports all aspects of resort operations including guest and employee satisfaction, reputation management, human resources, financial performance, sales, and revenue generation and delivering a return on investment.

Requirements

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Assists the general manager with the operational and financial management of the property.
Meets assigned departmental budgets and monitors financial statements.
Verifies that all brand standards are being maintained in each area of the property.
Verifies that all team members meet or exceed all brand requirements.
Acts on guest and resident requests seeking resolution.
Delivers and leads strong customer service and operational practices.
Enforces resort rules and standards.
Assists RV Resort Manager with administrative duties and tasks.
Works shifts and supports various departments as needed.
Assists with the employee life cycle of recruiting, hiring, training, coach, counseling, and mentoring.
Supervises employees in the assigned department(s).
Assists with delivering profitable results and operating within budgeted guidelines.
Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations.
Maintains current licenses and permits as prescribed by local, state and federal agencies.
Participates in the development of short term and long term financial and operational plans for the Resort.
Meets goals for projected revenue levels as well as guest satisfaction.
Establishes and maintains an appropriate level of community involvement.
Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence.
Must have flexibility to respond to resort needs during non-business hours.
Works a flexible schedule including weekends and holidays.
Performs other related duties as assigned.