Assistant General Manager-KidStrong Laguna Niguel

KidStrong CA • Lake Forest, CA

7h • $25 - $27 • Onsite

About The Position

KidStrong is a science-based children’s training center offering a membership-based program where kids ages 1–11 attend 1–2 instructor-led group classes per week. Our curriculum focuses on Brain, Physical, and Character development and is designed to build confident, strong, and resilient kids.

The Assistant General Manager (AGM) is a hands-on leader who supports the daily operations of the center, develops and leads the coaching team, drives membership growth, and helps deliver an exceptional experience for kids and families. This role blends leadership, coaching, sales, and operations in a fast-paced, people-focused environment.

Requirements

• Passion for working with children is non-negotiable
• Comfortable communicating with parents and guardians
• Prior experience in leadership, coaching, sales, or customer service preferred
• Athletic, coaching, or fitness-related background strongly preferred
• Strong communication, organization, and leadership skills
• CPR certified or ability to obtain within 90 days

Responsibilities

• Support center KPIs, staffing, scheduling, and profitability goals
• Build and maintain strong relationships with KidStrong families
• Support daily operations including cleanliness, maintenance, and brand standards
• Assist with employee issues and documentation in partnership with the General Manager
• Set and communicate coach schedules to ensure proper coverage
• Plan, staff, and execute camps, birthday parties, and special events
• Drive membership sales through outbound follow-up on inbound leads (50+ calls per day typical)
• Support strong trial-to-membership conversion in the center
• Respond promptly and professionally to parent and lead inquiries
• Foster a positive, accountable coaching culture
• Support recruiting, onboarding, training, and ongoing development of coaches
• Provide feedback and support professional growth
• Maintain required KidStrong certifications
• Participate in leadership meetings and trainings
• Coach KidStrong classes for children ages 1–11
• Work in a physically active environment and safely lift and move equipment (up to approximately 25 lbs)
• Understand and communicate the “why” behind the KidStrong curriculum
• Communicate professionally with the team via Slack

Benefits

• Employee discounts
• Free uniforms
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed