Assistant Golf Pro

Pyramid Global Hospitality•Charlotte Harbor, FL

About The Position

The Assistant Golf Professional is responsible for – assisting the Head Golf Professional with all golf shop activities and outside services operations and is responsible for ensuring guests receive outstanding customer service, which meets or exceeds their expectations. The Assistant Golf Professional is integral is assisting with golf events, tournaments, outings, leagues, teaching clinics, and other golf programs designed to improve the Club’s products and services as well as its competitive position in the marketplace. All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.

Requirements

PGA Class “A” Member in good standing. May consider strong Level II or III Associate with a clear path to soon acquire PGA membership.
Minimum of two (2) years’ experience of private or resort club, preferably as an Assistant Golf Professional.
Ability to work varied shifts, including weekends and holidays
Strong working knowledge of Microsoft Office
Excellent customer service skills
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Must possess mature personal discretion and sound judgment
Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
Excellent organizational, analytical and project management skills, with particular attention to quality and detail
Interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor

Nice To Haves

Golf Academy experience a plus and / or Teaching certifications from accredited programs.
Bilingual is a plus.

Responsibilities

Responsible for daily set-up and continued care for welcome areas, parking lot, practice facilities, clubhouse, club & cart storage, and departures.
Participates in the Tournament Operations, Retail assignments, and Instruction with the Golf Academy, given the status through the PGA Program.
Coordinates member & guests special orders, tee times, access to partner golf courses, and assists club groups with tournament access.
Update professional staff and golf services team of any additions made throughout the day.
Oversees the rental set inventory and equipment is maintained, updated, and functional.
Coordinate with transportation delivery of guests and golf bags.
Daily review of golf club shipments via Ship Sticks or other carriers.
Ensure Guest Services team has materials needed to preset next day setup.
Work in conjunction with restaurant team to coordinate pre-booked beverage packages to be set in golf carts.
Assist with assigned tournament details and Group Golf functions.
Maintain shop displays and inventory levels on the floor.
This position will rotate to serve as valet attendant, pro shop attendant, starter, ranger, if necessary, as well as an instructor at the academy.
Assist with daily staff schedules to ensure proper coverage based on play demands.
Performs other job-related duties as assigned.