Assistant Grocery Manager

Albertsons • Coppell, TX

2d

About The Position

Description Duties and Responsibilities Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with a strong focus on fast, friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques through phone interactions, in‑store announcements, and direct customer engagement. Answer incoming calls promptly, resolve customer complaints appropriately, and escalate to the Store Director when needed. Store & Department Operations Serve as acting leader responsible for total store operations in the absence of the Store Director (see Store Director job description). Assist with planning daily operations and monitoring production processes in alignment with company procedures and profitability goals. Build grocery displays, rotate stock, and remove outdated or spoiled products. Maintain cleanliness and organization of department work areas. Ensure merchandise is correctly priced, properly displayed, and shelves are clean and fully maintained. Support implementation of effective promotional and seasonal displays. Assist with coordinating grocery sales promotions. Standards, Compliance & Product Quality Follow and maintain all departmental standards and operating requirements. Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensure proper code‑date rotation and compliance across all products. Control inventory for quality, freshness, and adequate stock levels in accordance with division directives. Control shrink and manage costs effectively. People Leadership & Training Monitor employee productivity and performance. May schedule employees to ensure adequate coverage and service levels. Maintain full knowledge of duties performed by all department employees, including Opening/Closing, Dairy, and Frozen operations. Supervise, train, and assign duties to department employees. Train employees in store policies, sales techniques, and record‑keeping procedures. Inventory, Ordering & Reporting Prepare sales and inventory reports; participate in physical inventory every six months. Assist with ordering grocery products and maintaining inventory levels per division directives. Oversee reclamation processes and maintain organized, in‑stock conditions in the backroom and all Grocery Department areas. Stock and rotate product to ensure freshness and accuracy. Equipment Operation Implement correct product preparation techniques. Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines safely and efficiently.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with a strong focus on fast, friendly service.
• Assist customers by making product suggestions.
• Engage in suggestive selling and other sales techniques through phone interactions, in‑store announcements, and direct customer engagement.
• Answer incoming calls promptly, resolve customer complaints appropriately, and escalate to the Store Director when needed.
• Serve as acting leader responsible for total store operations in the absence of the Store Director
• Assist with planning daily operations and monitoring production processes in alignment with company procedures and profitability goals.
• Build grocery displays, rotate stock, and remove outdated or spoiled products.
• Maintain cleanliness and organization of department work areas.
• Ensure merchandise is correctly priced, properly displayed, and shelves are clean and fully maintained.
• Support implementation of effective promotional and seasonal displays.
• Assist with coordinating grocery sales promotions.
• Follow and maintain all departmental standards and operating requirements.
• Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
• Ensure proper code‑date rotation and compliance across all products.
• Control inventory for quality, freshness, and adequate stock levels in accordance with division directives.
• Control shrink and manage costs effectively.
• Monitor employee productivity and performance.
• May schedule employees to ensure adequate coverage and service levels.
• Maintain full knowledge of duties performed by all department employees, including Opening/Closing, Dairy, and Frozen operations.
• Supervise, train, and assign duties to department employees.
• Train employees in store policies, sales techniques, and record‑keeping procedures.
• Prepare sales and inventory reports; participate in physical inventory every six months.
• Assist with ordering grocery products and maintaining inventory levels per division directives.
• Oversee reclamation processes and maintain organized, in‑stock conditions in the backroom and all Grocery Department areas.
• Stock and rotate product to ensure freshness and accuracy.
• Implement correct product preparation techniques.
• Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines safely and efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed