Assistant Grocery Manager

Albertsons•Argyle, TX

About The Position

Description Duties and Responsibilities Maintains an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly Customer Service. Assists customers by making product suggestions. Engages in suggestive selling and other sales techniques via telephone, intercom announcements, and one‑on‑one interactions. Answers and responds to incoming calls professionally; resolves customer complaints and escalates to the Store Director when needed. Responsible for total store operations in the absence of the Store Director (see Store Director job description). Assists with planning daily operations and monitoring production processes in accordance with company procedures and profitability expectations. Builds Grocery displays, rotates stock, and removes outdated or spoiled product. Maintains cleanliness of the work area and department. Implements effective promotional and seasonal displays; assists in coordinating grocery sales promotions. Ensures merchandise is correctly priced, properly displayed, and shelves remain clean and well maintained. Follows and maintains department standards and requirements. Monitors employee productivity. May schedule employees to ensure adequate coverage and service levels. Possesses working knowledge of responsibilities performed by all department staff, including Opening/Closing, Dairy, and Frozen. Schedules, supervises, trains, and assigns daily duties to department employees. Trains staff on store policies, sales procedures, and record‑keeping requirements. Maintains working knowledge of policies and guidelines outlined in the Albertsons/Tom Thumb Employee Handbook. Ensures proper code dating of all products in the department. Prepares sales and inventory reports; conducts physical inventory every 6 months. Controls inventory to maintain product quantity, quality, and freshness; stocks and rotates product per division directives. Assists with ordering Grocery products and maintaining inventory levels per Division guidelines. Supervises reclamation processes and maintains orderly, in‑stock conditions in the backroom and all Grocery Department areas. Controls shrink and departmental costs. Implements proper product preparation techniques. Operates equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines. Performs receiving duties, including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product. Ensures compliance with temperature and storage guidelines. Processes administrative paperwork and maintains accurate department records. Completes and monitors daily log sheets, sales and labor documentation, and other required reports. Ensures proper temperature levels for all products; follows labeling laws, federal and state regulations, company policies, and code‑date standards. Follows all workplace safety rules and regulations. Ensures safety, sanitation, and cleanliness of the work area, cooler, equipment, and display areas, including code‑date compliance. Implements emergency procedures in cases of equipment or computer malfunctions. Operates computer software and electronic ordering devices to order product. May participate in sales meetings and communicates sales goals, department results, and opportunities to staff. Ensures adherence to company grooming standards and dress code. Performs all duties safely, accurately, honestly, and with integrity. Performs other necessary and required duties.

Requirements

Strong communication and interpersonal skills with a professional demeanor when interacting with customers and coworkers.
Ability to frequently reach, lift, and maneuver items up to approximately 50 lbs; frequent bending, stooping, reaching, pushing, and pulling.
Performs repetitive arm movements to prepare, package, and display products.
Requires manual dexterity and strong eye‑hand coordination.
Must be able to stand for extended periods of time.
Requires mental alertness for safe and accurate task completion.
Must know basic math, weights, and measures; requires knowledge of product variety, standards, perishability, sanitation, labeling, and department procedures.
Operates telephones, pallet jacks, hand trucks, knives, scissors, safety cutters, and Sterilox machines.
Uses cleaning supplies, equipment, and computer systems for ordering and reporting.
May be required to work nights, weekends, and holidays. Reliable attendance is essential.

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly Customer Service.
Assists customers by making product suggestions.
Engages in suggestive selling and other sales techniques via telephone, intercom announcements, and one‑on‑one interactions.
Answers and responds to incoming calls professionally; resolves customer complaints and escalates to the Store Director when needed.
Responsible for total store operations in the absence of the Store Director (see Store Director job description).
Assists with planning daily operations and monitoring production processes in accordance with company procedures and profitability expectations.
Builds Grocery displays, rotates stock, and removes outdated or spoiled product. Maintains cleanliness of the work area and department.
Implements effective promotional and seasonal displays; assists in coordinating grocery sales promotions.
Ensures merchandise is correctly priced, properly displayed, and shelves remain clean and well maintained.
Follows and maintains department standards and requirements.
Monitors employee productivity.
May schedule employees to ensure adequate coverage and service levels.
Possesses working knowledge of responsibilities performed by all department staff, including Opening/Closing, Dairy, and Frozen.
Schedules, supervises, trains, and assigns daily duties to department employees.
Trains staff on store policies, sales procedures, and record‑keeping requirements.
Maintains working knowledge of policies and guidelines outlined in the Albertsons/Tom Thumb Employee Handbook.
Ensures proper code dating of all products in the department.
Prepares sales and inventory reports; conducts physical inventory every 6 months.
Controls inventory to maintain product quantity, quality, and freshness; stocks and rotates product per division directives.
Assists with ordering Grocery products and maintaining inventory levels per Division guidelines.
Supervises reclamation processes and maintains orderly, in‑stock conditions in the backroom and all Grocery Department areas.
Controls shrink and departmental costs.
Implements proper product preparation techniques. Operates equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
Performs receiving duties, including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product. Ensures compliance with temperature and storage guidelines.
Processes administrative paperwork and maintains accurate department records.
Completes and monitors daily log sheets, sales and labor documentation, and other required reports.
Ensures proper temperature levels for all products; follows labeling laws, federal and state regulations, company policies, and code‑date standards.
Follows all workplace safety rules and regulations.
Ensures safety, sanitation, and cleanliness of the work area, cooler, equipment, and display areas, including code‑date compliance.
Implements emergency procedures in cases of equipment or computer malfunctions.
Operates computer software and electronic ordering devices to order product.
May participate in sales meetings and communicates sales goals, department results, and opportunities to staff.
Ensures adherence to company grooming standards and dress code.
Performs all duties safely, accurately, honestly, and with integrity.
Performs other necessary and required duties.