About The Position

As our Assistant Guest Service Manager, you are assist ing the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.

Requirements

  • 3 plus years of experience in a guest service role
  • 1 plus years of leadership experience
  • Working knowledge of Microsoft Office
  • Must be at least 18 years of age
  • This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Responsibilities

  • Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
  • Manage front end guest flow to achieve operational success and an excellent shopping experience every time
  • Direct the guest service team, as scheduled , to maintain sanitation and cleanliness at the front end and the guest restrooms
  • Managing order guides/ordering deadlines/reducing shrink/damage
  • Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner

Benefits

  • Team Member discount of 30%
  • Early Earn Wage Access ( You can access up to 50% (max $500) of your earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans are available
  • Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
  • Discounts on pet insurance, daycare, event tickets, and many more.
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