Assistant Gym & Programs Manager

The Front Climbing Club•Salt Lake City, UT

39d•$45,000 - $55,000

About The Position

Step into leadership and help shape The Front experience. You already know what makes The Front special - the people, the culture, and the drive to keep things running smoothly. As our Assistant Gym & Programs Manager , you'll combine operational excellence with program leadership to support our instructor teams and ensure every member's first experience - whether in Jiu Jitsu, Yoga, or Group Fitness - feels welcoming, consistent, and inspiring. This role bridges our gym operations and amenities programs, bringing together hands-on leadership with big-picture coordination. You'll oversee instructor development, class quality, and facility standards while collaborating with amenity leads, HR, and management to ensure both locations run efficiently and deliver the kind of community experience The Front is known for.

Requirements

Have minimum of 2+ years of supervisory or team leadership experience in fitness, recreation, or amenities
Are skilled in scheduling, coordination, and cross-department collaboration
Have experience managing instructors or programming logistics
Communicate with clarity, empathy, and consistency
Have at least five years of professional experience (including 2+ years in customer service)
Are current or willing to obtain First Aid/CPR and Utah Alcohol certifications within 60 days
Can flex your schedule to include evenings, weekends, or holidays
Love improving systems, supporting teams, and ensuring members feel at home

Responsibilities

Create and maintain inclusive intro-class standards across Jiu Jitsu, Yoga, and Group Fitness
Lead, coach, and support instructor and gym staff teams
Oversee daily operations, staffing coverage, and facility maintenance
Manage program schedules, employee usage feedback, and reporting
Partner with HR and amenity leads on hiring, onboarding, and coaching
Respond to member feedback with professionalism and care
Track KPIs and implement process improvements that keep operations sharp
Model accountability, clear communication, and a culture of growth