Assistant Leasing & Marketing Team Leader

About the position

The Assistant Leasing & Marketing Team Leader is responsible for assisting the Community Manager in maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations and functions of the community. The Assistant Leasing & Marketing Team Leader strives for 100% occupancy through retention of existing residents, leasing current availability and pre leasing of future availability.

Responsibilities

• Create effective and creative social media content for the community brand
• Deliver, monitor, and determine ROI for all community social media content
• Creation and deliver of summaries outlining social media campaign performance to stakeholders
• Assist on planning and executing a Monthly Marketing Plan (MMP) which may consist of future residential events, housing fairs, open houses, orientations, university and local marketing events, promotional items, incentives, outreach, social media, and digital marketing.
• Create partnerships with local businesses and national vendors, and heavy outreach marketing efforts to create brand awareness
• Collaborating on and researching of in-market social media campaigns to achieve performance goals as defined by the team leader
• Producing and editing fresh lifestyle content for internal and external use
• Recruiting and implementing influencer strategies to further the Kinetic brand
• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
• Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy.
• Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Maintain and perform upkeep of the tour route to ensure curb side appeal.
• Assist residents with day to day tasks, as a part of the community's concierge program.
• Participate in Cardinal U training as required.

Requirements

• Ability to quickly analyze and quickly obtain a deep understanding of the community brand
• High level understanding of all social media platforms including analytics
• Exceptional writing, grammar, and proofreading skills.
• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High energy and enjoys a fast pace environment.
• Enjoy and take pride in providing excellent service.
• Excellent customer service skills warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available to work evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Benefits

• Hourly Rate, plus Bonus eligibility