Assistant Manager

Chrono Toys Inc-posted 3 days ago
Full-time • Mid Level
Riverside, CA
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Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Assistant Store Manager to oversee our Riverside Galleria at Tyler location. As the ASM, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment with the help of your Store Manager and management team.

  • Works directly under the Store Manager
  • Responsible for opening and closing store procedures
  • Responsible for performing SM duties in their absence
  • Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques.
  • Supervise team of retail sales associates
  • Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
  • Adjust daily agenda for shift personnel to ensure optimal efficiency
  • Learn the products and clientele to ensure superior customer service
  • Track weekly results and trends for business forecasting
  • Develop and implement strategies to increase sales and improve profitability.
  • Assists in merchandising procedures
  • Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
  • Maintains store standards
  • 2+ years of management experience, preferably in a specialty store environment.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to drive sales and improve profitability.
  • Strong organizational skills and attention to detail.
  • Ability to maintain composure under pressure
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to multi-task
  • Pop-culture and trend awareness
  • Passion for collectibles and toys is a plus.
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