About The Position

We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our Normandy, United States location. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store and delivering exceptional customer service.

Requirements

  • Proven experience in a supervisory or leadership role in the food service industry
  • Strong customer service skills with a friendly and professional demeanor
  • Excellent communication and interpersonal skills
  • Demonstrated ability to manage and motivate a team
  • Proficiency in cash handling and basic math skills
  • Strong problem-solving abilities and attention to detail
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Physical ability to lift up to 25 pounds and stand for extended periods
  • Basic computer skills and familiarity with point-of-sale systems
  • Time management skills and ability to multitask in a fast-paced environment
  • High school diploma or equivalent (preferred)

Nice To Haves

  • Food safety certification (preferred)

Responsibilities

  • Oversee daily store operations and manage shifts effectively
  • Provide excellent customer service and resolve customer inquiries or concerns
  • Train, supervise, and motivate team members to maintain high performance standards
  • Manage cash handling and financial transactions accurately
  • Ensure compliance with company policies, food safety regulations, and quality standards
  • Assist in inventory management and stock control
  • Maintain a clean and organized work environment
  • Handle phone orders and coordinate timely food preparation and delivery
  • Support the Store Manager in achieving sales targets and implementing promotional activities
  • Participate in team meetings and contribute ideas for improving store performance
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