Assistant Manager

Garlan • Reno, NV

13d • $16

About The Position

The Assistant Manager assists in the oversight of gym operations to ensure a welcoming and positive experience for members, guests, and prospects.

Requirements

• Superior customer service skills
• Passionate about fitness and health
• Positive and interpersonal
• Reliable, punctual, and professional
• Ability to resolve issues effectively
• High school diploma or GED equivalent required
• Must be 18 years of age or older
• Schedule must fit the needs of the club
• Must work full-time hours
• Remain standing or walking for extended periods
• Frequent communication, in-person and via phone
• Occasionally lift up to 50 lbs.
• Handle cleaning chemicals or biohazards safely

Nice To Haves

• Leadership experience is a plus
• Basic computer proficiency

Responsibilities

• Help maintain a welcoming atmosphere
• Oversee member service
• Support and assist the General Manager
• Assist with staff management
• Recruit, onboard, train, and develop staff
• Provide coverage during absences
• Resolve or escalate employee issues or concerns
• Employee discipline, retraining, or offboarding
• Assist in inventory, supplies, and reporting
• Informed on marketing campaigns, promotions, and offers
• Involved in all front desk operations
• Greet members, guests, and prospects
• Respond to member questions and concerns
• Answer phones promptly
• Check in members and update accounts
• Facilitate new member sign-ups and conduct tours
• Assist with cleaning and organizing the club

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Free Gym Membership
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED