Assistant Managing Director, Technology and Life Sciences- Middle Market Renewal Underwriting Center

The Hartford•San Antonio, TX

16d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Assistant Managing Director, Technology and Life Science Underwriting Center, will report to the Managing Director for the Tech & Life Science Center Team. This leader will play a pivotal role in driving profitable growth and retention within the Technology and Life Science segment, overseeing a team of underwriters dedicated to delivering best-in-class service and underwriting discipline. The Assistant Managing Director will collaborate closely with Center of Excellence management, segment leadership, and divisional stakeholders to design, execute, and monitor the profit center plan for Express Accounts, ensuring alignment with underwriting guidelines and agency relationship objectives.

Requirements

5+ years of multi-line commercial underwriting experience, with a focus on Technology and/or Life Science segments preferred.
Demonstrated agency territorial management and superior technical knowledge.
Highly proficient in Policy Center and Hartford workflows.
Strong financial/business acumen and analytical skills.
Proven leadership capabilities, including mentoring, delegation, and workflow management.
Effective communication, negotiation, and influencing skills.
Strong organizing and planning skills; able to optimize resources and drive results.
BA/BS degree preferred.

Responsibilities

Team Leadership & Management Lead, manage, and develop a team of up to 12 regionally based Technology and/or Life Science underwriters Tech or LS split based on candidate’s experience/focus
Drive strong underwriting behaviors and discipline through oversight, quality management, and compliance processes.
Attract, select, and develop high-caliber talent, ensuring staff continuity and planning for future talent needs.
Foster a high-performing team culture focused on engagement, collaboration, and open dialogue.
Actively manage team workload to meet service deadlines for renewals and new business.
Implement active performance management and meaningful development planning
Strategic Underwriting & Referral Management Serve as a subject matter expert for Technology and/or Life Science lines of business, providing guidance on complex risk decisions.
Maintain higher level of underwriting authority, conducting quality assurance and referrals for the team.
Support staff in improving core underwriting competencies and agency management skills.
Lead by example in maximizing client retention, account expansion, and net profitable growth.
Collaboration & Stakeholder Engagement Provide dedicated point of contact for aligned divisions regarding pricing and underwriting for renewals.
Work closely with Regional Office Management and segment leaders to evaluate and execute renewal strategies.
Act as escalation point for renewals and policy change transactions.
Partner with Home Office, divisional, and industry stakeholders to develop and implement segment-specific strategies.
Talent Development Coach and mentor underwriters, including onboarding new hires and supporting talent pipelining and recruiting efforts.
Participate in interview and onboarding processes, soliciting internal and external talent.
Support development of CORE/SOAR graduates and emerging talent.