Assistant Marina Manager - Summer

Shore Lodge Whitetail LLC•McCall, ID

About The Position

SUMMARY: The role of the Assistant Marina Manager is to oversee the daily operations of the Marina staff and work closely with the reservations team to maximize slip and boat rentals. Organizes and caries out guided services such as lake tours. Exceeds guest satisfaction by ensuring consistency and maintaining the property. WHAT YOU GET TO DO: Responsible for general maintenance of Shore Lodge, Whitetail Club’s fleet of boats Responsible for training all marina staff on daily marina operations and ensuring each can perform essential job duties at Forbes/AAA, 4 star/diamond standards Overseeing beginning and end of season dock maintenance and boat storage Accurately organizing and tracking marina slip, boat, and equipment rentals Creating and communicating weekly schedules to the staff to ensure proper coverage at all times in the marina Supervising daily operations conducted by the marina staff Verifying marina reservations on a daily basis and completing tasks in preparation for the days’ activities Preparing and captaining of boat rentals and lake tours, as well as end of day returns of the boats (docking, cleanup, line maintenance) Maintaining marina lines and fenders Conducting daily preventative boat maintenance including verification of fluid levels as well as preventative boat lift maintenance Responsible for organization and cleanliness of all marina areas, including docks and dock boxes Assisting with docking of guests’ boats Launching company fleet boats and guests’ boats at the local boat ramp Accommodating special requests and providing custom services and experiences for our guests and members Have a strong understanding of all resort operations in order to assist at all times Taking initiative on projects that need attention without direct supervision Demonstrating strong leadership skills within the department, ensuring all marina employees follow company procedures and standards and continuously provide a superior level of service and skill

Requirements

3+ years experience in the Marina/Recreation Industry
Clear and concise written and verbal communication skills
Previous leadership experience with a proven ability to lead by example
Ability to self-start on various projects, see needs and act appropriately while managing multiple projects simultaneously
Experience launching boats while maintaining a level of accuracy and safety
Strong familiarity with various boat/water vessel operations
Experience and competence driving or captaining motorized vessels
Possession of a valid driver’s license and clean driving record required

Nice To Haves

CPR/First Aid Certification preferred

Responsibilities

Oversee daily operations of the Marina staff
Work closely with the reservations team to maximize slip and boat rentals
Organize and carry out guided services such as lake tours
Ensure guest satisfaction by ensuring consistency and maintaining the property
Responsible for general maintenance of Shore Lodge, Whitetail Club’s fleet of boats
Responsible for training all marina staff on daily marina operations
Oversee beginning and end of season dock maintenance and boat storage
Accurately organize and track marina slip, boat, and equipment rentals
Create and communicate weekly schedules to the staff
Supervise daily operations conducted by the marina staff
Verify marina reservations on a daily basis
Prepare and captain boat rentals and lake tours
Maintain marina lines and fenders
Conduct daily preventative boat maintenance
Responsible for organization and cleanliness of all marina areas
Assist with docking of guests’ boats
Launch company fleet boats and guests’ boats at the local boat ramp
Accommodate special requests and providing custom services and experiences for guests and members
Have a strong understanding of all resort operations
Take initiative on projects that need attention without direct supervision
Demonstrate strong leadership skills within the department