Assistant Operations Manager

Motivate • New York, NY

1d

About The Position

Motivate is seeking an Assistant Operations Manager to ensure safe and efficient daily activities of battery charging for bikeshare operations in the greater New York City area. This role is responsible for daily supervision of operational staff, identification of process improvements, empowering employees with resources needed to conduct their duties, working in partnership with all team members to ensure continuous operational improvement which includes conducting employee training as needed, and otherwise ensuring safety and performance standards are met or exceeded. The starting work schedule for this position is Sunday – Thursday, 3:00 pm -11:00 pm. Please note that work schedules are subject to change based on business need.

Requirements

• You have prior experience in warehouse operations; knowledge of bikeshare and e-bikes and experience working with special hazards materials safety protocols preferred
• You have previous supervisory experience for an hourly operations team, overseeing employees in a union environment and engaging for safety, quality, and productivity
• You are technology proficient in Microsoft Office Suite and can quickly learn new software
• You have excellent written and verbal communication skills with a wide range of audiences
• You are a self-starter, thrive in a fast paced, quickly changing environment with strong organizational, analytical, and problem-solving skills
• You have a current driver’s license and can meet the Motor Vehicle Record requirements and can work a second shift schedule

Nice To Haves

• You have prior experience in warehouse operations; knowledge of bikeshare and e-bikes and experience working with special hazards materials safety protocols preferred

Responsibilities

• Ensure that safety-related and quality control processes are in place and followed
• Develop scheduling and conduct daily supervision of the battery charging teams; ensuring the shifts run smoothly
• Conduct daily supervision of employees; monitor performance on shift to ensure the department meets all metrics; record and report daily operational metrics
• Lead daily operational standups including shift goals and safety topics
• Utilize performance data to design and modify operational procedures to ensure performance metrics are met and improved

Benefits

• Comprehensive medical, dental, and vision plans
• Life, accidental death, long-term and short-term disability insurance options
• Paid time off and sick time
• Paid parental leave
• 401k retirement plan with company match
• Annual bike share membership
• Opportunities for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed