Assistant Program Director - Euclid Glenmore

Lantern Community Services Inc • New York, NY

5d • Onsite

About The Position

The Assistant Program Director (APD) provides clinical and administrative leadership to ensure high-quality supportive housing services and program operations. The APD directly supervises case management staff and works closely with the Program Director to strengthen staff capacity, promote housing stability, and maintain compliance with agency and funder requirements. The ideal candidate is passionate about trauma-informed supportive housing, harm reduction principles, and fostering an inclusive team culture grounded in equity and justice.

Requirements

• MSW or MHC from an accredited institution (licensure required within one year of hire)
• Minimum of five (5) years of social services experience, including at least one (1) year of supervisory experience.
• Knowledge of mental health, substance use, and supportive housing service delivery
• Strong trauma-informed engagement and interpersonal skills, with a commitment to harm reduction, recovery-oriented practice
• Commitment to diversity, equity, inclusion, and justice in program culture
• Excellent organizational, writing, and communication skills
• Ability to manage competing priorities independently and collaboratively
• Strong computer literacy, including proficiency in Microsoft Excel and electronic documentation/reporting systems.

Nice To Haves

• LMSW/LMHC licensure preferred
• Supportive housing and property management partnership experience
• Group facilitation experience
• Budget oversight experience
• Motivational Interviewing or other evidence-based training
• Bilingual skills preferred

Responsibilities

• Provide clinical supervision, coaching, and professional development support to case management staff
• Ensure high-quality service delivery through documentation review, chart audits, and outcomes tracking
• Collaborate with the Program Director to lead clinical and staff meetings, strengthen program operations, and support quality improvement initiatives
• Guide treatment planning, safety planning, crisis response, and trauma-informed, harm reduction-based engagement practices
• Coordinate referrals and partnerships with community providers, care coordination agencies, and housing stability and property management teams
• Support resident engagement through apartment visits, community activities, and group programming that fosters wellness and inclusion
• Partner with Compliance and QA/QI teams on funder reporting, incident review, and internal audits
• Assist with hiring, onboarding, staff performance management, and day-to-day program oversight as needed
• Complete incident reports, required documentation, and other duties as assigned to support program and agency goals
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager