Assistant Program Director 12th St

Unity House of Troy • City of Troy, NY

4d

About The Position

We are seeking a committed and compassionate Assistant Program Director to support daily operations and staff oversight at our 12th Street location. This is a hands-on leadership role for someone experienced in mental health services, supervision, and residential program operations.

Position may be eligible sign on bonus

Requirements

• Bachelor’s degree in a related field preferred
• Associate’s degree with supervisory experience accepted
• High School Diploma or GED with a minimum of 2 years of experience in the mental health field required
• Prior supervisory experience strongly preferred
• Reliable transportation
• Valid and clean New York State Driver’s License

Responsibilities

• Supervise residential staff, including scheduling, approving timecards, and managing time-off requests.
• Provide direct coaching and annual performance evaluations for overnight staff.
• Conduct daily walkthroughs to ensure quality care, safety, and compliance.
• Provide transportation to participants to and from appointments.
• Oversee medication room, including inventory and storage protocols.
• Monitor maintenance needs; complete and track maintenance work orders.
• Ensure staff receive adequate training and ongoing support.
• Coordinate staff schedules in collaboration with the Program Director; arrange coverage with respite staff when needed.
• Follow agency policies and procedures as outlined in the Procedure Manual.
• Maintain and update the CR/TAS on-call manager documentation.
• Participate in the on-call rotation for crisis response.
• Carry a caseload as needed, supporting program needs and continuity of care.
• Foster a supportive, inclusive, and respectful environment for staff and residents.

Benefits

• Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year)
• 56 hours of NYS Sick Leave
• 12 paid holidays plus 2 floating holidays
• Major medical leave
• Medical/dental/vision/life insurance
• 403b company contributions begin after one year of employment
• 50% reduction in childcare tuition at A Child's Place.
• Plus, gym, tuition and cell phone discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED