Assistant Program Manager, Creative Operations

Gap Inc. • San Francisco, CA

4d

About The Position

The Assistant Program Manager, Creative Operations supports the day-to-day workflow of the creative development pipeline, partnering with Creative, Editorial, Brand Management, and Production teams to help keep projects organized and moving. Reporting into the Sr. Program Manager, Creative Operations, this role focuses on coordination, documentation, scheduling, and task management to ensure deliverables progress smoothly from kickoff through final review.

Requirements

• Organized, detail-oriented, and proactive with a strong interest in creative workflow and operations.
• Comfortable with collaboration tools (e.g., Airtable, Figma, Miro, MS Office) and quick to learn new systems.
• A strong communicator who enjoys supporting cross-functional teams.
• Able to manage multiple tasks in a fast-paced environment with shifting priorities.
• 1–2 years of experience in creative operations, project coordination, traffic management, or a related field (retail, digital, or marketing experience a plus).
• Bachelor’s degree or equivalent experience welcome but not required.

Responsibilities

• Assist in building and maintaining project timelines and milestones in project-management tools.
• Schedule cross-functional meetings including kickoffs, reviews, and approvals.
• Capture meeting notes, outline next steps, and distribute follow-ups to partners.
• Help route creative work for feedback and consolidate comments for the Sr. Program Manager.
• Track deliverables through the workflow and flag delays, blockers, or risks as they arise.
• Coordinate with Marketing Production and Digital Production to support smooth handoff of final assets.
• Maintain trackers, calendars, and documentation to reflect current project status.
• Provide general operational and administrative support to the Creative Operations team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level