Assistant Program Manager - DS - Columbia West

Bay Cove Human Services•Boston, MA

1d•$22

About The Position

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts. Department: Developmental Services Mon 12p - 7p, Tues 12p - 6p, Wed 12:30p - 10:30p, Thu 12p - 7p , Sun 9a - 7p Reports To: Program Manager Mission Statement: Bay Cove Human Services partners with people to overcome challenges and realize personal potential. Job Summary: The Assistant Program Manager assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program Manager contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership. This position is non-exempt.

Requirements

1-3 years previous work experience in human service setting or preferred Associates degree in Human Services.
CPR/SFA, MAP, and Mandt training within 90 days of date of hire to retain employment.
Current Drivers License
Adequate Reading, Writing, Communication, & Computer literacy to perform agency functions.
Use of personal cell phone and/or vehicle
Utilizes a flexible and responsible work style that meets evolving needs of the agency.
Works with integrity and respects the dignity and value of all individuals.
Exhibits mission through job knowledge, pride in work role, and advocacy.
Promotes diversity and inclusion of all individuals.
Works in a collaborative, compassionate manner with stakeholder/partners.

Responsibilities

Models and teaches professional and community behavior.
Staff supervision as assigned
Strict adherence to program model including PBS, clinical, programmatic, and quality protocols (for example staff meetings, trainings, data collection, community relationships, regulatory and agency policies as required.)
Supports and fills in for Program Manager and Support Staff as needed.
Exercises strong clinical judgement in observing, supporting, resourcing and communicating.
Models, teaches, and reinforces activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
Implements and develops program activities to reinforce and develop skills which may include using the teachable moment.
Is knowledgeable of, facilitates, and models program safety procedures including crisis assessment, prevention and needed intervention.
Arranges, accompanies, tracks, communicates and follows up on individual medical, dental and psychiatric appointments or leisure activities.
Maintains programmatic documentation.
Provides specialized training and instruction to individuals and coworkers (ex: Human Rights Officer) on an assigned basis.
Assists with program systems and platforms to ensure proper communication and compliance including but not limited to: Dayforce, eHana, Relias, HCSIS, etc.
Performs other duties and projects as assigned by supervising personnel.