Assistant Property Manager/Front Desk - Tahanan
About The Position
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Assistant Property Manager/Front Desk position assists the property manager in the day-to-day front-line operations of the property in these primary duties: prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed, train and motivate all new clerks, and monitor the traffic in and out of the building. We encourage candidates with lived experience to apply. This is an on-site position.
Requirements
- High school diploma or equivalent
- Learn and adhere to Fair Housing regulatory requirements
- Dependable, punctual, and reliable; work weekends and flexible work schedules if needed
- Legally operate a motor vehicle (valid driver's license)
- Demonstrate good verbal and written communication
- Basic proficiency of Microsoft Word and property management software; effectively operate office equipment
Nice To Haves
- Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk
- Two (2) years strongly preferred
- Property management work experience and knowledge of applicable local and federal housing laws
- Knowledge of Yardi database and real estate property management applications
Responsibilities
- Prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed
- Train and motivate all new clerks
- Monitor the traffic in and out of the building
- Assist with collection of rent and other income, make bank deposits, and forward receipts to National Office on a monthly basis
- Assist with the leasing process from initial application to move-in when needed
- Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals
- Attend all staff meetings
- Assist with the leasing process from initial application to move-in
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
