Assistant Property Manager I

MOUNTAIN STATES PROPERTY MANGEMENT INC • South Ogden, UT

3d • Onsite

About The Position

Mountain States Property Management is seeking a results-oriented and experienced Assistant Property Manager. This challenging yet rewarding role requires a dynamic professional with a proven track record in property management and leadership skills. This role will require constant communication with your team to provide the best service for our tenants.

Requirements

• Proven success in on-site multi-family property management operations
• Strong leadership and team management skills
• Proficient in advertising, social media management, and outreach marketing
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint
• Be able to adapt to new situations and be an active problem solver
• Minimum of 0-2 years of property management experience, preferably as a leasing specialist or assistant manager
• National Apartment Leasing Professional (NALP)
• Highschool diploma or equivalent
• Ensure good physical hygiene with a clean and professional image
• Ability to stand for extended periods of time
• Occasionally assist with cleaners/maintenance employees on specific jobs
• Excellent communication skills (verbal and written)
• Prior leasing experience

Responsibilities

• Assist in Leadership Responsibilities: Serve as a secondary authority to the property manager in all things related to the property, team, and residents. Foster a collaborative work environment, instilling a culture of excellence, kindness, humility, honesty, and hard work. Help during move in and move out inspections
• Resident Relations: Cultivate positive relationships with residents, promptly addressing concerns to maintain high satisfaction levels Work with dissatisfied residents to resolve their problems in a friendly and compliant manner Implement resident retention programs for long-term community stability Create a community of “super-fans” and encourage them to share their positive experiences online for others to see
• Marketing, Leasing, & Collections Assist/Oversee the marketing efforts of the community to ensure steady traffic and engagement Assist/Oversee all social media content creation for the property Oversee the leasing workflow within the CRM system and take proactive efforts to achieve high engagement and responsiveness scores Assist in overseeing all leasing efforts including being an active member of the leasing team Performing check deposits Work to obtain and maintain high occupancy rates through effective sales and renewal strategies Push to collect all property charges and maintain as low delinquency rate as possible Assist the property manager in all lease renewal strategies and push for high renewal rates
• Compliance: Ensure adherence to local, state, and federal regulations, and company policies and procedures Manage the process of sending collection an eviction accounts to the law office Posting three-day notices Incorporate industry best practices into daily operations
• Training: Newly hired office employees will be under your supervision during their first month Preparing and communicating expectations and goals Offering any assistance to the employee to make the transition smoother

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED